Benefits and debt advice

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Renfrewshire residents can now access our free and confidential service, offering advice on benefit entitlement, assisting clients to apply for benefits, appealing benefit decisions and representation at tribunals. We also offer a debt counselling service.
To speak to an advisor about welfare rights issues or problems with debts contact our helpline number.
Benefit and Debt helpline: 01505 381055
alternatively contact the Advice Works office for an appointment at any of our outreach locations.

Advice Works is a service managed by social work which provides information and advice to Renfrewshire residents on all issues regarding state benefits and debts. Find out more about:

• Benefits and tax credits
• Debts and money advice
• Now let's talk money

We are a free, confidential and independent service and will give you advice in a straightforward manner. A home visiting service is available for those who are housebound or unable to come into the office.

Benefits check enquiry form - this on-line form applies to all state benefits.
Please note that Advice Works can only reply to people currently living in the Renfrewshire area.

Benefit calculator - this is for council tax and housing benefit only.

Outreach Work
We also participate in one off events to publicise the work of the service. You can contact your local Advice Works office for more information.

Campaigns
Advice Works organise campaigns on a range of issues which are often centred around particular groups and themes such as carers, pensioners or disability. They also organise events and campaigns to let residents know about changes in benefit law.

Training
Our staff provide training on money advice and welfare benefits to local voluntary and community groups.

Talks
Our staff can provide a talk to local groups on a range of benefits or on general money advice.
If your group is interested in a training course or talk, contact your local Advice Works office.

We operate Drop-in services at the following locations (no appointment needed)

Renfrewshire House
Customer Service Centre
Cotton Street
Paisley PA1 1HY
Monday and Tuesday, 1pm - 3pm
Wednesday to Friday, 9.30am - 11am and 1pm - 3pm

Renfrew Health and Social Work Centre
10 Ferry Road
Renfrew
PA4 8RU
Monday and Tuesday, 9am - 11am
Thursday, 1pm - 3pm

Bridgewater Library
Bridgewater Place
Erskine
PA8 7AA
Friday, 9am - 11am

Advice Works
8 Collier Street,
Johnstone
PA5 8AR
Monday to Friday, 9am - 11am

Ferguslie Library
Tannahill Centre
Blackstoun Road
Paisley
Tuesday, 10am - 12am


We also offer appointments at above locations as well as the following:

• Abbey House, Paisley
• Ferguslie library, Paisley
• Foxbar library, Paisley
• Gallowhill Community Centre, Paisley
• Renfrewshire Advice Works, Johnstone
• Johnstone Castle Community Centre
• Lochwinnoch library
• Renfrew library
• Work Force Plus, Paisley

For more information or an appointment at any of our outreach locations
contact our main office for further help and advice:

Renfrewshire Advice Works
email: adviceworks@renfrewshire.gov.uk

• phone: 01505 382328 - for further information or an appointment at any of our advice surgeries
• or 01505 381055 benefit and debt helpline
• fax: 01505 381058

call in or write to us at: Advice Works, 8 Collier Street, Johnstone PA5 8AR

Opening times for the Advice Works service are Monday to Thursday, 8.45am - 4.45pm, and Friday, 8.45am - 3.00pm.





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